2. Home
  3. ARCHIVE
  4. 2020
  5. VOL 42, NO 5 (2020)
  6. pp. 24-37

QUALITY MODELS AND ASSESSMENT OF SOFTWARE INTERFACE USABILITY FOR HUMAN-COMPUTER INTERACTION

O. Gordieiev

Èlektron. model. 2020, 42(5):24-37
https://doi.org/10.15407/emodel.42.05.024

ABSTRACT

The article proposes models of interactive quality and evaluating the interactive quality of the usability of the software interface for human-computer interaction. Such models are interconnected due to a single nomenclature of subcharacteristics. The model for assessing the interactive quality of the usability of the software interface for human-computer interaction consists of two parts and includes many metrics that correspond to the specified sub-characteristics. A feature of this model is that all the primitives for calculating the indicated metrics of the interactive quality of the usability of the software interface for human-computer interaction can be obtained only with the help of the software and hardware complex for the eye-tracker.

KEYWORDS

interactive quality, software usability, human-computer interaction, interactive usability metrics.

REFERENCES

  1. International standard ISO/IEC 25010:2011. (2011), “Systems and software engineering – Systems and software Quality Requirements and Evaluation (SQuaRE) – System and software quality models”, International Organization for Standardization, International Electrotechnical Commission, Institute of Electrical and Electronics Engineers.
  2. International standard ISO/IEC 9126-1:2001. (2001), “Software engineering – Product quality. Part 1: Quality model”, International Organization for Standardization, International Electrotechnical Commission. Institute of Electrical and Electronics Engineers.
  3. International standard ISO 9241-11:2018. (2018), “Ergonomics of human-system interaction – Part 11: Usability: Definitions and concepts”, International Organization for Stan­dar­dization, International Electrotechnical Commission, Institute of Electrical and Elect­ronics Engineers.
  4. International standard ISO/IEC 14764:2006. (2006), “Software Engineering – Software Life Cycle Processes – Maintenance”, International Organization for Standardization, International Electrotechnical Commission, Institute of Electrical and Electronics Engineers.
  5. Seffah, A., Donyaee, M., Kline, R. B. and Padda, H. K. (2006), “Usability measurement and metrics: A consolidated model”, Software Quality Journal, V 14, no. 2, pp. 159-178. 
    https://doi.org/10.1007/s11219-006-7600-8
  6. Rawashdeh, A. and Bassem, M. A. (2006), “New Software Quality Model for Evaluating COTS Components”, Journal of Computer Science, V 2, no. 4, pp. 373-381.
    https://doi.org/10.3844/jcssp.2006.373.381
  7. Upadhyay, N., Despande, B. and Agrawal, V. (2011), “Towards a Software Component Quality Model”, Proceedings of the 1st International Conference on Computer Science and Information Technology, Penang, Malaysia, February 22-24, 2011, pp. 398-412.
    https://doi.org/10.1007/978-3-642-17857-3_40
  8. Shneiderman, B. and Plaisant, C. (2004), Designing the User Interface: Strategies for Effective Human-Computer Interaction, Pearson, 4th Edition.
  9. Montero, F., Lopez-Jaquero, V., Lozano, M. and Gonzalez, P. (2003), “Usability and web site evaluation. Quality models and user testing evaluations”, Proceedings of the 5th International Conference on Enterprise Information Systems, Angers, France, April 23-26, pp. 525-528.
  10. Georgiadoui, E. (2003), “GEQUAMO-A Generic, Multilayered, Customizable Software Quality model”, Software Quality Control Journal, Vol.11, no. 4, pp. 313-323.
    https://doi.org/10.1023/A:1025817312035
  11. International standard ISO/IEC 25022:2016. (2016), “Systems and software engineering – Systems and software Quality requirements and evaluation (SQuaRE) – Measurement of quality in use”, International Organization for Standardization, International Electrotechnical Commission, Institute of Electrical and Electronics Engineers.
  12. International standard ISO/IEC 25023:2016. (2016), “Systems and software engineering – Systems and software Quality Requirements and Evaluation (SQuaRE) – Measurement of system and software product quality”, International Organization for Standardization, International Electrotechnical Commission, Institute of Electrical and Electronics Engineers.
  13. Gordieiev, O., Kharchenko, V. and Leontiiev, K. (2018), “Usability, security and safety interaction: profile and metrics based analysis”, Proceedings of the 13 International Conference on Dependability and Complex Systems (DepCoS-RELCOMEX), Brunow, Poland, July 2-6, pp. 238-247. 
    https://doi.org/10.1007/978-3-319-91446-6_23
  14. Godieiev, O., Kharchenko, V. and Vereshchak, K. (2017), “Usable Security Versus Secure Usability: an Assessment of Attributes Interaction”, Proceedings of the 13th International Conference on ICT in Education, Research and Industrial Applications. Integration, Harmonization and Knowledge Transfer (ICTERI), Kyiv, Ukraine, May 15-18, pp. 727-740.
  15.  Gordieiev, O., Kharchenko, V. and Fusani, M. (2015), “Evolution of software quality models: usability, security and greenness issues”, Proceedings of the 19-th International Conference on Computers (part of CSCC 15), Zakynthos Island, Greece, July 16-20, pp. 519-523.

Full text: PDF